r999 Deposit Guide

Read this once and you can move money from bKash, Nagad, Rocket, Upay or your bank into your r999 balance in one send, and you will know exactly what to check when the balance does not move.

What You Need Before Your First Top-Up

Nearly every stuck deposit comes down to the same three mistakes: a collection number saved from an old session, a transaction ID copied with a digit missing, or a send made from somebody else's wallet. Get those right and a top-up is a two-minute job.

r999 runs on mobile wallets rather than cards. bKash, Nagad, Rocket and Upay cover almost every player in Bangladesh, and a bank transfer is there for larger amounts. Every method settles the same way: you send from the wallet, you paste the transaction ID into the cashier, the system matches the payment, and your balance moves. There is no card number to type and no bank branch visit.

The floor is ৳250 for each deposit. Anything smaller cannot be matched by the cashier, and the money stays in your wallet app until you pull it back. Credit normally lands in about six minutes.

Keep these four things within reach

  • Your r999 login details. New here? Open an account first at r999 register, it takes one screen.
  • A wallet registered in your own name, matching the name on your r999 profile.
  • At least ৳250 in that wallet, plus whatever small cash-out charge your provider adds.
  • The phone that receives the wallet confirmation SMS, because the transaction ID lives in that message.
Minimum deposit
৳250
Time to credit
6 min
First deposit bonus
145%
Withdrawal time
38 min
Player entering a bKash deposit transaction ID into the r999 cashier on a phone
The cashier gives you a fresh collection number and a reference code. Use the number on that screen, never one saved in your contacts.

Pick the Wallet You Already Use

All five options settle inside the same window, so choose by convenience rather than speed. A wallet you already top up at the corner shop beats a bank account you visit twice a month.

  • bKashThe default choice for most players DepositAbout 6 minutes WithdrawalAbout 38 minutes Minimum৳250
  • NagadGood for cash-in at a local agent DepositAbout 6 minutes WithdrawalAbout 38 minutes Minimum৳250
  • RocketWorks well where the app is slow DepositAbout 6 minutes WithdrawalAbout 38 minutes Minimum৳250
  • UpayFewer steps on a low-end handset DepositAbout 6 minutes WithdrawalAbout 38 minutes Minimum৳250
  • Bank TransferFor bigger amounts and salary accounts DepositAbout 6 minutes after the bank posts WithdrawalAbout 38 minutes Minimum৳250

Withdrawals return to the same wallet or account you deposited from, so pick a number you will still control next month. The smallest withdrawal is ৳1,100 and the base daily cap on cash-out is ৳190,000, which climbs with each VIP step.

If you play mostly on your phone, install the app and the cashier opens in one tap instead of a browser login. The Android build is 52 MB, needs Android 6.0 or newer, and downloads free from the r999 app page.

Send money with r999 from your phone in five steps

This is the whole deposit, in order. Nothing here changes between bKash, Nagad, Rocket or Upay apart from the name of the app you open.

  1. Open the cashier and read the collection number

    Log in to r999 and tap deposit. The page shows a collection number and a reference code tied to your account for this session. Do not reuse a number you saved last week, and do not accept a number from anyone in a chat group.

  2. Send from the wallet that carries your own name

    Open bKash, Nagad, Rocket or Upay, choose send money, paste the collection number and enter your amount. The first send must be ৳250 or more. Confirm with your wallet PIN and wait for the confirmation SMS before you close the app.

  3. Copy the transaction ID from the SMS

    The SMS holds a transaction ID, the amount and the time. Copy it directly, without typing it by hand. That string is the only proof the cashier accepts, and a single wrong character turns a working deposit into a support ticket.

  4. Submit the deposit form once

    Paste the transaction ID, pick the wallet you used and type the exact amount you sent. Press confirm one time. A second tap creates a second pending request, and duplicates slow the match instead of speeding it up.

  5. Check the balance and the bonus

    Within roughly six minutes the balance updates. If this was your first top-up of ৳250 or more, the 145% bonus is added at the same time, up to ৳19,500. Later top-ups carry the 18% reload offer instead.

Match the Method to the Taps You Already Know

The flow is identical everywhere, but the button names differ slightly. Here is what each app calls the step you need.

Method What you do inside the app Lands in Keep this for the form
bKash Tap send money, paste the collection number from the cashier, enter the amount, confirm with your PIN. About 6 minutes The TrxID from the bKash SMS
Nagad Tap send money, enter the same collection number, fill the amount, confirm with the Nagad PIN. About 6 minutes The TxnID from the Nagad SMS
Rocket Open the Rocket menu or app, pick send money, enter the number shown, confirm and wait for the SMS. About 6 minutes The TxnID from the Rocket SMS
Upay Tap send money, paste the collection number, enter the amount, confirm with your PIN. About 6 minutes The transaction ID from the Upay SMS
Bank Transfer Use the account shown in the cashier, put your r999 account number in the reference field, send from your banking app. About 6 minutes after the bank posts The bank reference number or slip

One rule holds across all five: the sender name must match the name on your r999 profile. A send from a cousin's bKash is refunded rather than credited, and the refund can take longer than the deposit would have.

Where Deposits Get Stuck and How to Clear Them

Six things go wrong, and five of them you can fix yourself in a minute. Work down the list before you open live chat, because support will ask the same questions.

  • The balance still shows the old figure Most matches take the full window. Wait six minutes, pull to refresh, then read the SMS before you assume anything failed.
  • The form rejects your transaction ID A digit dropped on the copy, or you pasted the wallet's own reference instead of the ID. Copy again from the SMS, with no spaces at either end.
  • You sent less than ৳250 Under the minimum the cashier cannot match it. Send the difference in a second payment, or ask live chat to combine both into one deposit.
  • Money left your wallet but r999 shows nothing Likely sent to a saved number rather than the one on screen. Open 24/7 live chat with the SMS screenshot, the amount and the time.
  • You submitted the deposit form twice Two pending requests for one payment. Leave both alone and tell support; a third send only adds work for everyone.
  • The bonus is missing after the first top-up The bonus settles after the deposit matches, so give it the same six minutes. Still absent? Live chat can check the account in one look.

Every failed deposit has a trail: the wallet SMS, the cashier form and the balance history. Screenshot all three before you write to support and the fix is usually immediate.

How the 145% First Deposit Bonus Is Calculated

A first deposit of ৳250 or more triggers 145% extra, capped at ৳19,500. Put in ৳2,000 and ৳2,900 arrives on top, so you start with ৳4,900 to play. Every top-up after that carries 18%, and settled bets return 1.2% cashback at the base tier.

None of it is free cash. The bonus carries a 7× wagering rule, counted on the deposit and the bonus together, and the clock runs for seven days from the moment it lands. Only settled bets count toward the target; money you withdraw does not.

Claim it in the right order. Deposit first with the bonus box ticked, then play. Depositing without the tick gives you the balance and nothing else, and support cannot add the bonus afterwards.

See all bonus and VIP terms

Wagering example

Deposit৳1,000
Bonus at 145%৳1,450
Balance to play৳2,450
Wagering at 7×৳17,150

Stake counts toward the ৳17,150, not the balance. The whole amount has to be turned over inside seven days, so treat the bonus as extra play time rather than a head start on a withdrawal.

Keep Your Deposit Safe and Your Limits Set

A deposit is a small transfer with real money behind it. Five habits keep it clean and keep you in control of what you spend.

  • Send only from a wallet in your own name. A mismatch on the sender name gets the payment refunded instead of credited.
  • Use only the collection number on the cashier screen. No agent, page or group can collect a deposit on behalf of r999.
  • Finish KYC early. A national ID card, passport or driving licence is reviewed in about 24 hours, and it is required before your first withdrawal, which then takes roughly six hours.
  • Set your deposit limit before the session starts, not after a bad one. Limits apply to every method, so a second wallet does not reset them.
  • Keep the SMS for a week. If a match fails, the transaction ID, amount and time in that message are what live chat needs.

Play is for adults only. If a deposit has stopped feeling like entertainment, step away and use the limits and time-out tools on the responsible gaming page. Support is available around the clock and will apply a cooling-off period on request.

Quick Answers Before You Send Money

How long does an r999 deposit take?

About six minutes for bKash, Nagad, Rocket and Upay once you submit the transaction ID. A bank transfer credits in the same window after the bank posts it, which can add a few minutes at busy hours.

If six minutes pass with no change, refresh the wallet page before you do anything else. The match has usually run and the screen is simply showing an older figure.

What is the smallest amount I can put in?

৳250 per deposit. A smaller send cannot be matched, and the money sits in your wallet until you collect it back from the provider.

To claim the 145% first deposit bonus, that first top-up also has to be ৳250 or more, with a cap of ৳19,500 on the bonus itself.

The balance did not move. Should I send again?

No. A second send creates a second payment to reconcile, and it makes the first one harder to trace. Check the SMS, confirm the transaction ID you submitted matches it character for character, then wait out the six minutes.

Still nothing after that? Open 24/7 live chat with the SMS screenshot, the amount and the time. Most stuck deposits are matched inside a few minutes once support has the ID.

Can I deposit from a family member's bKash?

Not for a credited deposit. The sender name on the wallet has to match the name on your r999 profile, so a payment from someone else's account is refunded rather than added to your balance.

The same rule runs backwards on the way out: withdrawals return to the wallet or bank account you deposited from, which is why it pays to use one you control.

Do I need to send my ID before depositing?

No. You can deposit and play with an unverified account. Identity checks are required before your first withdrawal, and the review takes about 24 hours.

Send a national ID card, passport or driving licence, make sure the name matches your profile, and the first payout then takes roughly six hours. Doing it on day one saves a wait later.

Which method returns my money fastest?

All five settle in about 38 minutes, so pick the one with the lowest cash-out charge for your amount. The minimum withdrawal is ৳1,100 and the base daily limit is ৳190,000.

Players who deposit and withdraw through the same wallet avoid the extra checks that come with mixing methods, and the process is quicker the second time.

Open Your Account and Send a First Deposit

Registration takes one screen: mobile number, password, and you are at the cashier. Add ৳250 or more from bKash, Nagad, Rocket, Upay or your bank, paste the transaction ID, and the 145% first deposit bonus follows in the same six minutes.

Already have a login? Just sign in to r999 and the deposit page is one tap from the balance.

Register Now Get the APK

18+ · Play Responsibly. Set a deposit limit you can keep.